Our sanitary measures & Our cancellation conditions
To deal with the Covid-19 pandemic, we respect sanitary standards throughout the Villa Reale: wearing a mask is compulsory in common areas, reinforced cleaning between each traveler and laundry washed at 60°C.
To ensure you have a hassle-free stay at Villa Reale, we are flexible about cancellation. In fact, cancellation is free up to 5 days before the initial arrival date. In the event of confinement, border closures or a positive test for Covid-19, we offer you the possibility of postponing your stay to a later date. You will have one year to agree on a new stay at the Villa Reale, aparthotel in the heart of Bordeaux.